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Client Bill of Rights

Contact Information:
My name is Lisa Viviano. I can be contacted by email at serenitymindsetcoaching.com. Call or text 267-808-1533. My website
serenitymindsetcoaching.com.

Education and Training:
I was trained in hypnotism at The Center of Success Hypnotherapy Training Program. I am a Certified Member of the National Guild of Hypnotists, and I do annual continuing education to maintain my training at a high level. The National Guild of Hypnotists is the oldest and largest hypnotism organization in the world and its certification is the most widely recognized credential for the professional practice of the hypnotic arts.

Notice:
AS THE STATE OF Pennsylvania HAS NOT ADOPTED EDUCATIONAL AND TRAINING STANDARDS FOR THE PRACTICE OF HYPNOTISM, THIS STATEMENT OF CREDENTIALS IS FOR INFORMATIONAL PURPOSES ONLY. Hypnotism is a self-regulating profession, and its practitioners are not licensed by state governments. I am not a physician nor a licensed health care provider and may not provide a medical diagnosis nor recommend discontinuance of medically prescribed treatments. If a client desires a diagnosis or any other type of treatment from a different practitioner, the client may seek such services at any time. In the event my services are terminated by a client, the client has a right to coordinated transfer of services to another practitioner. A client has a right to refuse hypnotism services at any time. A client has a right to be free of physical, verbal or sexual abuse. A client has a right to know the expected duration of sessions and may assert any right without retaliation.

Redress:
I am a certified member of the National Guild of Hypnotists, and practice in accordance with its Code of Ethics and Standards. If you have a complaint about my services or behavior that I cannot resolve for you personally, you may contact the National Guild of Hypnotists at P.O. Box 308, Merrimack, NH 03054-0308, (603) 429-9438, to seek redress. Every member of the National Guild of Hypnotists provides this information to every client to insure ethical practice.

​Fees:
The charge for my services are quoted on an individual program basis. You will be given 7 days notice of any change in fees. Fees are paid 3 days in advance of sessions.

​Cancellation Policy:
Fees will be refunded in full if cancellation is 48 hours prior to session. Refunds of 50% for same day cancellations. ​

Confidentiality:
I will not release any information to anyone without a written authorization from you, except as provided for by law. You have a right to be allowed access to my written record about you. Insurance: I suggest you think of my services as something that you will pay for personally. That will both protect your privacy and help you value the work you are doing more. In general, insurance companies do not cover hypnotic services, some flexible spending accounts may be used to pay for these services.


[Client Signature]: I have received and read this Client Bill of Rights and understand what I have read.


Copyright © 2005-2025 The National Guild of Hypnotists, Inc. All Rights Reserved.

Testimonials

Hypnotherapy with Lisa has been life changing. She put me at ease and guided me through several sessions to help achieve my goals. She is professional, warm, knowledgeable, perceptive, caring, and thoughtful. Lisa is wonderful and provided an incredibly insightful and helpful hypnotherapy experience

Lauren K, Nashville, TN

Lisa's weight loss hypnosis sessions really helped me lose weight and also feel good doing it! I found that right from the start I didn't crave the snacks and stopped "picking" like I used to. I also learned relaxation techniques that reduced my stress. I HIGHLY recommend Lisa to anyone looking to improve their lives through hypnosis.

George H, PA

I hired Lisa Viviano because of a chronic neck issue. I had experienced hypnosis before but not in the way that Lisa teaches it. It was far more personal as she created scripts that directly aimed at my issues. I ended up talking to her about far more than neck pain. She worked with me on my insomnia and my addiction to sweets. I highly recommend her to anyone who wants to explore hypnosis in a non-threatening way.

Abby, FL

FAQS

What can I expect during a hypnosis session?

During a session, you’ll be guided into a relaxed and focused state where your subconscious mind is more open to positive suggestions. You remain fully aware, in control, and can stop at any time. Sessions typically last 45–90 minutes and are tailored to your personal goals.

Is hypnosis safe, and will I lose control?

Yes, hypnosis is safe when conducted by a trained professional. You will not lose control or do anything against your will. Think of it as a guided, deeply relaxed state similar to meditation, where you’re always aware of your surroundings.

What kinds of issues can hypnosis help with?

Hypnosis can support personal growth, stress reduction, habit change (like smoking or overeating), confidence building, sleep improvement, and overall mindset shifts. Results vary for each individual depending on commitment, mindset, and goals.

Can sessions be done virtually?

Yes! Hypnosis and coaching sessions can be conducted online via Zoom or other secure video platforms. Virtual sessions are just as effective as in-person ones, provided you have a stable internet connection and a quiet, private space.

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